Reporting maltreatment
A REPORT means a statement concerning all the circumstances known to the reporter at the time the statement is made surrounding the alleged or suspected maltreatment of a vulnerable adult.
It starts with a phone call: 
A mandated reporter who has reason to believe that a vulnerable adult is being or has been maltreated, or who has knowledge that a vulnerable adult has sustained a physical injury which is not reasonably explained shall immediately (as soon as possible, but within 24 hours) make an oral report of the information to the Common Entry Point.
Note: Reports from individuals who are deaf, deaf blind or hard of hearing may come through a telecommunications device or through the Minnesota Relay Service and will be considered oral reports.
DHS licensed facilities may complete and use the Mandated Reporting Policy for Vulnerable Adults form below so you have the exact information and contact persons at your fingertips.
Information needed
Information that will be helpful to have on hand when making a report includes:
- Name, age and address of the vulnerable adult
- Your name and contact information (are you calling on the behalf of a facility or personally making the complaint)
- Brief description of the situation and the vulnerable adult
- Any evidence of previous maltreatment
- Location of the incident and any other information that you believe might be helpful in investigating the suspected maltreatment
- Current injuries, medical problems, or behavioral problems
- Names of relatives or concerned parties in or outside the home
- Name and address of alleged perpetrator
- Explain how you know about the situation, your relationship to the vulnerable adult
Boarding Care Homes, Nursing Homes & Hospital Swing Beds
Effective August 1, 2009 an exception to oral reporting to the CEP is granted to the following Providers: A boarding care home that is licensed undersections MS 144.50 to 144.58 and certified under Title 19 of the Social Security Act, a nursing home that is licensed under section MS 144A.02 and certified under Title 18 or Title 19 of the Social Security Act, or a hospital that is licensed under sections MS 144.50 to 144.58 and has swing beds certified under Code of Federal Regulations, title 42, section 482.66. For these providers the report may be a duplicate of the initial report the facility submits electronically to the commissioner of health to comply with the reporting requirements under Code of Federal Regulations, title 42, section 483.13.
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