Chapter 1: Flexible Case Management

Chapter 1: Flexible Case Management
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Course Navigation, Access Keys and General Information

Topics

E-module topics are listed on the left navigation bar. When highlighted, a topic will display an asterisk (*) as a cue to indicate the current topic. To navigate to a different topic, click the topic title, or use your keyboard by pressing the Alt key plus (+) the underlined letter found in the topic title. An example would be Alt + C. You may also use the tab key to move to the next topic. Note: The tab key will also move to each of the navigation buttons such as Back and Next. Once the topic is highlighted, press the Enter key to choose the topic.

Information Buttons

On the left navigation bar, additional buttons provide increased functionality in this module. They include Reference, Glossary, Bookmark Page, Go to Bookmark among others. To activate a button, click on it, or press Alt key plus (+) the underlined letter to highlight the button. Then press the Enter key to activate the button. You may also use your tab key to tab to these buttons, when highlighted, press the Enter key to activate the buttons.

Back and Next

The Back and Next buttons help you navigate through the pages within the e-module and are found at the top and bottom of each page. To activate these buttons click on them, or press the Alt key plus (+) the underlined letter, such as Alt + B for Back and Alt + N for Next. Then press the Enter key to go back a page.

Exit

To exit this module, click on the Exit link in the upper right corner, or press Alt + E and press Enter to exit.

Learning Challenge

At the conclusion of this course, you will be challenged with a quick review of the information just presented to you. If you don’t pass the learning challenge, take time to review the topic information and re-take the challenge.

Please click on the Next link now to continue.

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