Situation #2

The best practice in this situation is to listen to all of the individual's dreams, hopes and desires related to housing. Pull up the Internet to show him the available homes in the area. Look for the features and amenities the person wants, and discover together what they cost. Noting the individual's priorities can help.

What not to do:

• Tell the person what is most important.
• Make assumptions about the person's wants and needs.
• Try to fix the person's choices.

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