Fundamentals of Case Management: Overview 2 of 20

Chapter 1: Flexible Case Management
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Minnesota's Case Managers

Five photos of female case managersThroughout this course you will be able to hear audio excerpts from real case managers who work at the county level in the state of Minnesota. As experienced case managers they will present their point of view in their own words providing examples that may add insight, help and encouragement to new and experienced case managers.

Audio from Melissa, Lisa, Winna, Cathy, Val and Linda will be available throughout the course. We believe their comments and insights on case management will be thought-provoking and inspirational to case managers throughout Minnesota.

A photo of Cathy a case manager for Washington County
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Case managers are people persons and have many important characteristics. Click on the audio button below to hear Cathy describe the characteristics of a case manager.

 

 

 

 

 

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