Roles and Responsibilities
HAC Staff Responsibilities
As HAC staff, your primary role is to assist people with disabilities who are eligible for HAC to find a home of their own. Your main responsibilities fall into three large areas, or rings. Promotion, Process, People.
Click each ring to learn more. Then click Next to continue.
PROMOTION
- Work to successfully market, promote and implement HAC.
- Establish effective working relationships with community partners around HAC.
PEOPLE
- Provide information, referral and determine eligibility of people seeking HAC .
- Provide direct services to individuals by helping them:
- Seek and locate safe, affordable, accessible housing that is not owned, operated or leased by a provider of service.
- Agencies and staff must not have a direct or indirect financial interest in the property or housing the participant selects.
- Partner with their county or tribal nation to plan for a home of their own with the supports they need.
- Know the rental properties where people without disabilities live in your service area.
- Identify vacancies and properties matching the budget and desires of the people using HAC.
- Consider a broad spectrum of issues related to housing.
- Review and help complete rental applications and lease agreements.
- Apply for publicly financed housing.
- Develop household budgets.
- Find affordable furniture and household goods.
- Pack and move to a home of their own.
- Meet with landlords/property staff.
- Upon request, provide on-going assistance with housing related matters
- Follow up with people on their questions or assistance if needed. If the person desires, be the initial liaison to support positive interactions with landlords/property owners.
- Develop a short journal of each participant's relocation journey.
PROCESS
- Comply with all policies and procedures as instructed.
- Provide appropriate HAC activity, budget and other documentation and evaluation as required.
- Establish and maintain records for each participant that includes: Name, date of birth, starting and ending address, county, phone number, and Medical Assistance (MA) home care or non-residential waiver service. Click Resources for forms and more information.
- Maintain privacy at all times when providing outreach or having discussions with those other than the person receiving services.
- Track the use of federally funded disability housing vouchers.
- Track the use of housing assistance funds and a range of information including the DHS programs people use to get the support they need.
- Follow HAC standards including having:
- A current driver license to seek available housing, attend meetings and promote relationships.
- Current automobile insurance.
- Current background check
- Passed no-cost DHS HAC eLearning course.
- Completed no-cost DHS Vulnerable Adult Mandated Reporting online training.