Click each stage below for an overview of the actions in the Housing Access Coordination process. You will learn more about authorization and billing for each stage in module 7.

Overview of the 4 Stages of HAC Delivery


  • Stage 1: Plan
  • Stage 2: Find
  • Stage 3: Move
  • Stage 4: Follow-Up
    • After you have reviewed all 4 stages, click Next to learn about each stage in more detail.

    Stage 1: Plan

    The actions in the Plan stage may include:

    • Meetings between the person, the lead agency and HAC staff
    • Developing a person-centered housing plan
    • Creating a budget
    • Applying for housing/utility voucher(s)
    • Searching for housing
    • Meetings with landlords
    • Completing rental applications

    Stage 2: Find

    The actions in the Find stage may include:

    • Continuing to search for housing
    • Helping the person understand and negotiate a lease
    • Signing a lease
    • Arranging deposits
    • Scheduling moving and packing services
    • Assessment by an occupational therapist for modifcations or assistive technology if needed
    • Getting household goods

    Stage 3: Move

    The actions in the Move stage may include:

    • Pack
    • Move
    • Unpack

    Stage 4: Follow-Up

    The actions in the Follow-Up Stage may include:

    • Going with a person to housing related meetings with his or her landlord
    • Helping him or her understand and follow notices from his or her landlord about community rules
    • Following up about housing benefits.