Assessment, are you effective?
A case manager must have knowledge of formal and informal assessment resources and tools, state standards, the consumer population served and respect the individuality of each individual. A case manager should be able to:
- Apply numerous types of interviewing skills;
- Collect recent and relevant assessments and evaluation reports. Integrate the findings, results and recommendations to form the basis of the client’s ICSP;
- Engage client and his/her families to elicit and integrate other pertinent information; such as cultural beliefs, practices, and considerations;
- Recognize indicators of risk, health, safety, vulnerability, mental health/substance abuse;
- Review information through a holistic approach. Give balanced attention to individual, family, community, educational, work, leisure, cultural, contextual factors and recipient preferences;
- Consult other providers, resource representatives and supports both formal and natural in the assessment process; and
- Discuss: findings and recommendations with the client in a clear understandable manner.