Fundamentals of Case Management: Service Plan Development, Service Authorization and Monitoring

Goals and Objectives

Goal 1: The learner will demonstrate knowledge of plan development processes.

Objectives:

• Identify key component of service plan development.
• List the most critical components of plan development.
• Describe criteria for plan development meetings.
• Define person-centered planning.
• Summarize writing measurable goals and objectives.
• Distinguish between measurable and observable goals and objectives.

Goal 2: The learner will acquire knowledge of service selection and authorization.

• List the major component of service selection.
• List the critical consideration for prioritizing service needs within service plans.
• Identify the criteria when authorizing services.

Goal 3: The learner will develop knowledge of plan implementation.

• Identify the criteria for providers of plan services.

Goal 4: The learner will apply knowledge of plan monitoring, evaluation and revision.

• List the inter-related processes used to monitor, evaluate and revise service plans.
• Define plan monitoring.
• Define plan evaluation.
• Identify improvements that made to the service plan.
• Describe the case management process.

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